Customer Service
Frequently Asked Questions
Login to your account page here.
Then select Account, and then Wallet, and you'll be able to update your payment method.
You can access all our courses on our course platform here.
We have recently moved our courses to a new platform and as an existing student you should have received an email with your new login details. If you haven't received this, or have any problems logging in please either use the contact form or email mary@freelancermagazine.co.uk.
If you have an active digital (or print & digital) subscription then you can find your copy of the latest issue in your content feed.
To access the feed login to your subscription portal here and select 'Feed' in the top menu.
To update your current password, login to your subscription portal here and select Account in the top menu.
If you do not already have a password set please email mary@freelancermagazine.co.uk.
To cancel your subscription, login to your subscription portal here and select Subscriptions in the top menu, click on the subscription you would like to cancel and click on Cancel Subscription at the bottom of the screen.
You will receive an email confirmation that you have successfully cancelled, if you do not receive this please email mary@freelancermagazine.co.uk.
To update your email address, login to your subscription portal here and select Account in the top menu and click on Edit in the Your Details section.