We are a make-on-demand mag. Join the waiting list for when subs next open 1st-8th April.

Customer Service

Frequently Asked Questions

If your mag hasn’t arrived yet, please make the checks below first, then fill in the form and we’ll get straight on it for you. For any other customer service enquiries, please use the form too.

✔️ Issue 12 was out on 25th January 2024. You will receive digital versions on that day via email and should receive print copies on or around that day post dependent (in the UK). 

✔️ You can find your digital magazine link in My Accounts > My Downloads

✔️ Please allow a week for your magazine to arrive in the UK and a few weeks for international orders. Magazines are out posted every weekday.

✔️ Please double check if you ordered a print or digital copy. Digital copies are delivered to your inbox (please check your junk) within 24 hours.

✔️ Please let us know your order number.

You will find your digital magazine link in My Accounts > My Downloads

You will also receive the link to read the digital version via your email inbox on the day the issue launches.

Our subscription renewal dates and publication dates are:

  • 30th March (for April 27th launch)
  • 30th June (for July 26th launch)
  • 30th September (for October 26th launch)
  • 30th December (for January 25th launch)

Our subscription renewal payment dates are:

  • 30th March (for April 27th launch)
  • 30th June (for July 26th launch)
  • 30th September (for October 26th launch)
  • 30th December (for January 25th launch)

If you’ve not been charged, there may have been an issue with your payment. 

Please ensure you have the correct card details, or let us know if you keep having payment issues.

We are in the process of moving our website and systems onto this new website. One of the big reasons for the change is to synchronise the subscriptions so that all our customers receive the magazine at the same time – no FMFOMO!

We will keep our old website live to fulfil any existing subscriptions.

If you would like to join the new and improve subscriptions schedule, please cancel your existing subscription from the old site and subscribe on this site.

You can visit our original website here: old.freelancermagazine.co.uk

Please do not subscribe or purchase any products on that site but you can cancel your existing subscription on that site if you want to move over to this site (or fill in the form and we’ll cancel it for you).

Visit freelancermarketingschool.com and use the email address you signed up with. If you can’t remember or reset your password, please use the form to let us know and we’ll send you a link.

For queries or to cancel your subscription

To cancel your subscription, log in to your account with your details and select ‘Subscriptions’. Select ‘View’ next to your subscription and click ‘Cancel’.

Or you can fill in the form below and we’ll do it for you.

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